Description

Join our team to streamline and bulletproof a critical piece of the Chase Marketing organization through quality assurance and process improvement.

Job Summary:
As a Quant Analytics Associate within Chase's Audience Management organization, you will streamline and bulletproof a critical piece of the Chase Marketing organization through quality assurance and process improvement. You will support quality assurance and process improvement for Chase's Audience Management organization, including technical review of targeted audiences for marketing and communications campaigns, process improvement, and risk management.

Job Responsibilities:

• Review SAS code and modifications for ongoing marketing and servicing campaigns to verify business requirements are met and code is technically sound.
• Adhere to established campaign review process and checkpoints, including code review and auditing of code output.
• Recommend ongoing process improvements to the Audience Management execution team, focusing on improved efficiency and reduced opportunity for error.
• Manage and ensure proper use of the GIT code management tool used for campaign version control.
• Assist with development, testing, code review, and ongoing maintenance of automated campaign code.
• Promote a culture of collaboration across work sites.
• Engage in daily interactions with Audience Management project stakeholders on multiple projects, required to communicate and clarify requirements and timelines.
• Independently manage process improvement and risk/control special projects, as assigned.

Required Qualifications, Capabilities, and Skills:

• 3+ years of experience in developing/reviewing Base SAS codes for manipulating large amounts of data and creating reports using procedures such as Proc Freq, Proc Format, Proc Sort, Proc SQL, and Proc Summary, along with SAS data transformation programming.
• Experience in SQL database querying (Teradata/Snowflake).
• Strong technical documentation skills and strong analytical skills demonstrated by previous work experiences.
• Demonstrated experience with project management, process improvement, and/or risk control.
• Proficiency with Microsoft Office is required.

Preferred Qualifications, Capabilities, and Skills:

• Experience with Python is a plus.
• Experience using software version control tools preferred.
• Knowledge of applicable data privacy practices, laws, and regulations in the US banking/finance domain.
• Familiarity or experience in operations, direct marketing, and data analysis in a banking or financial institution environment is a strong plus.
• Advanced Microsoft Excel knowledge is desired.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.